In The Moment: Commuting, connected devices & customer service

In The Moment: The latest media news, trends and ideas that you need to know

This week’s media headlines, trends and ideas, selected to inspire and inform Better Science, Better Art and Better Outcomes.

1. 78% of UK shoppers are loyal to British food brands, despite ever-rising costs. [Source: Research Live]

2. Does high viewability equal direct-marketing success? Magna suggests that it does. [Source: AdWeek]

3. Do you value your commute? TfL has done its research, and here’s why we should. [Source: Research Live]

4. Christmas shopping? Here’s what Gen Z want to see under the tree. [Source: AdWeek]

5. Those with household connected devices may be more vulnerable than they think. [Source: Warc]

6. Do you need to work on your customer service? ‘Watch out’, says new study. [Source: Research Live]

7. Tech will rule the roost for UK marketers in 2018. [Source: Warc]

8. 20% of the British public don’t trust companies to keep their personal data safe. [Source: Research Live]

Blog posts you might enjoy: